An Electronic Literacy Framework
An electronic literacy framework is based on several premises. First, it assumes that becoming
literate is not just a matter of learning how to decode and put to paper letters and words, but rather a
matter of mastering processes which are deemed valuable in particular societies, cultures, and
contexts. Thus, just as the development of the printing press helped redefine literacy in Europe and,
eventually, the whole world (Eisenstein, 1979), the spread of online communication is reshaping
literacy today, and this time at a much faster pace (Warschauer, 1999). Within the industrialized
world, virtually all academic and professional writing now involves computer use, and according to
some predictions, most reading will likely take place on computer screens within another few
decades (Bolter, 1991). Literacy is a shifting target, and we have to prepare students for their future
rather than our past.
An electronic literacy approach also assumes that there is not just one literacy, but many kinds of
literacy, depending on context, purpose, and medium. While reading and writing online is a close
relative of reading and writing in print, it is also sufficiently different to demand theoretical and
practical attention.
Finally, an electronic literacy framework differs sharply from the notion of computer literacy, a
concept now largely discredited for its minimalist focus on matters such as how to turn a computer
on and operate simple programs (Papert, 1980). Rather, an electronic literacy framework considers
how people use computers to interpret and express meaning. Electronic literacy thus involves what
has been called information literacy-the ability to find, organize, and make use of information-but
electronic literacy is broader in that it also encompasses how to read and write in a new medium.
We divide electronic literacy skills into three broad overlapping areas: communication, construction,
and research (c.f. Eisenberg & Berkowitz, 1998; Eisenberg & Johnson, 1996; Lemke, 1998). In the
rest of this section we will examine these three areas conceptually, and then return in the following
section to discuss practical applications.
Communication
By allowing us to communicate with groups of people all over the world, simultaneously, at little
cost, and in an archived format that allows us to record, reflect on, and refine our previous words as
well as those of our interlocutors-computer-mediated communication serves as an intellectual
amplifier bringing about a revolution in human interaction and cognition (Harasim, 1990; Harnad,
1991). It is no surprise that such a powerful communications tool is transforming how we interact in
business, education, and personal life.
Yet, like many powerful tools, computer-mediated communication is difficult to master and, if used
poorly, can do as much harm as good. There are several features of computer-mediated
communication that deserve attention.
First of all, computer-mediated communication (CMC) has been found to exhibit certain
characteristics typical of written communication, certain characteristics typical of spoken
communication, and other characteristics unique to the computer medium (Collor & Bellmore, 1996;
Werry, 1996; Yates, 1996). CMC, for example, includes its own forms of salutation and greetings,
and, in some forms, its own special uses of abbreviations and symbols (Werry, 1996). Online forums
develop their own complex rules for turn-taking and topic-shifting, which differ greatly from those
of other oral or written media. Just as in all communication, those who master the particular stylistic
and sociolinguistic features required by the context and medium will best reach their audience.
Computer-mediated communication strips away factors that tend to control or delimit face-to-face
conversation. CMC reduces social context clues related to race, gender, handicap, accent and status,
Page 2 of 12
An Electronic Literacy Approach to Network Based Language Teaching, Shetzer & ...
02/11/2003
http://www.newtierra.com/nblt.html